ISO/DIS 15189: 2012

ISO 15189
QUALITY MANUAL
PROCEDURES
QUALITY RECORDS
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The quality manual has the following table of contents.
Below you can download a sample.

Table of contents
 
1. Introduction

2. Scope

3. Definitions and terminology

4. Mangement requirements
4.1. Organization
4.2. Quality system
4.3. Document control
4.4. Review of contracts
4.5. Subcontracting
4.6. Purchasing
4.7. Service to the client
4.8. Complaints
4.9. Control of non-conforming work
4.10. Corrective actions
4.11. Preventive actions
4.12. Control of quality records
4.13. Internal audits
4.14. Mangement review
5. Technical requirements
5.1. Personnel
5.2. Accomodation and environemental conditions
5.3. Laboratory equipment
5.4. Pre-examination procedures
5.5. Examination procedures
5.6. Assuring quality of examination procedures
5.7. Post-examination procedures
5.8. Reporting of results
5.9. Release of results
5.10. Information management

Sample
   


Download a sample of our ISO 15189 quality manual here:
Quality Manual

For any questions, don't hesitate to contact us: click here.
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ISO 9000 (EN)ISO 17025 (EN)ISO 17020 (EN)ISO 9001 (NL)ISO 17025 (NL)
ISO 15189 (NL)ISO 14001 (NL)ISO 17025 (FR)ISO 9000 (FR)ISO 14000 (FR)